Tag Archives: Messaging apps

LiveNinja secures $2 million in funding

In the last couple of years, messaging apps have started to surpass social networks when it comes to where people spend most of their time. Today, messaging apps are a potent channel not just for daily communication, but for commerce as well. Customer chat is now a hot space, with chatbots slowly taking over humans in areas like customer service, marketing and secretarial work. However, most businesses still require that extra level of human support, and this is where LiveNinja comes in. LiveNinja aims to humanise the way individuals interact online. It offers companies a live customer platform, which allows brands to give their customers a personalised, enjoyable, face-to-face experience directly on their website or via the in-store experience with its video kiosk. Yesterday, LiveNinja announced it has secured another $2 million. The capital will be used to combine live web chat and messaging on its platform.

You can read about the funding here.